Privacy policy

Privacy Policy

Frame Publishers privacy policy covers the collection and use of personal information that may be collected by Frame Publishers anytime you interact with us, such as when you visit our website, when you purchase Frame products and services, or when you call our sales or support department. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information.

Registration

In order to interact with this website, a user must first complete the registration form. During registration a user is required to give their contact information. This information is used to provide the user with the ability to log into the site to make additions or deletions. Frame Publishers collects user submitted information such as name and email address to authenticate users and to send notifications to those users relating to the Frame services. Frame Publishers also collects other profile data including but not limited to: personal interests, gender, education and occupation in order to assist users in finding and communicating with each other.

Ordering

We request information from the user on our order form. Here a user must provide contact information and financial information. This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user.
In order for this website to enhance its ability to tailor the site to an individual's preference, we analyze information about the purchasing habits of users with similar information from our site, to create a personalized user profile and to suggest items to you that you might be interested in.

Use of Cookies

We use cookies to access your account information (stored on our computers) in order to deliver better and more personalized services and to let you log in easier the next time you visit. Frame Publishers reserves the right to analyze user behaviour as a measure of interest in and use of the Frame Publishers website and Frame Publishers e-mail newsletters. Frame Publishers may also disclose such analyses to advertisers or other third parties in the form of aggregate data, such as overall patterns or demographic reports that do not describe or identify any individual user.

To control third party cookies, you can also adjust your browser settings.

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Google Analytics: We use Google Analytics to monitor traffic levels, search queries and visits to this website. We also analyse the data to optimize our website.
Google Analytics stores IP address anonymously on its servers, and neither Frameweb or Google associates your IP address with any personally identifiable information.

These cookies enable Google to determine whether you are a return visitor to the site, and to track the pages that you visit during your session.
These cookies are set only after you have given consent to us to use cookies.

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civicAllowCookies

This cookie is stored by Cookie Control to remember your Cookie preferences.

PHPSESSID

This cookie is stored to remember your preferences and login information. It's been deleted after you leave the website. This cookie is set because it's necessary for your visit to Frameweb.com.

Log Files

We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Sharing

We use a credit card processing company to bill users for goods and services. This company does not retain, share, store or use personally identifiable information for any secondary purposes.
We will use the personal information you provide to our website to fulfil specific purposes. For example, personal information will be used to send an e-newsletter or fulfil a product order. In addition, we may send you e-mail notices about products, services, companies and events that we think might interest you. You may opt-out of receiving future mailings from us by following the instructions in the e-mail you receive from us.

Links

This website contains links to other sites. Please be aware that Frame Publishers is not responsible for the privacy practices of such other sites. This privacy statement applies solely to information collected by this website.

Public discussions

Please be aware that whenever you voluntarily post public information to articles, that information can be accessed by the public and can in turn be used by those people to send you unsolicited communications.

Correcting, Updating or Removing Information

User profile information may be displayed to people in order to facilitate user interaction in the frameweb.com community. Frameweb.com users may modify or remove any of their personal information at any time by logging into their account and accessing features such as edit profile and account info.

Security

This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'.

If you have any questions about the security at our website, you can send an email to our webmaster.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Finally, the servers that we store personally identifiable information on are kept in a secure environment, behind a locked cage.

Security / Enforcement

Frame Publishers will take reasonable steps to protect the security and integrity of all personal information provided to the Frame Publishers website. However, due to the inherent nature of the internet as an open global communications vehicle, Frame Publishers cannot guarantee that this information will be absolutely safe from intrusion by others, such as hackers. If you are requested to send us any sensitive personal information, such as your credit card number or password, in an e-mail or into a website or otherwise, and you are uncertain whether such request is authorized by us, please do not hesitate to ask us by sending an e-mail to our privacy officer at webmaster.

Business Transfer

In the event that Frame Publishers or substantially all of its assets are acquired by one or more third parties as a result of a merger, sale, consolidation or liquidation, customer personaliInformation may be one of the transferred assets.

Change of policy

This privacy policy may be changed by Frame Publishers at any time. The revised policy will be posted to this page so that you are always aware of the information we collect, how we use it and under what circumstances we disclose it. Frame Publishers will ensure that your personal information is treated with the utmost respect and in accordance with Directive 95/46/EC on the protection of individuals with regard to processing of personal data and on the free movement of such data.

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